I just wanted to thank Polaris for all the support before and during the survey. I can honestly say this is the first survey out of 50 plus surveys that I had this much support and guidance. Our survey wouldn’t have been this good if Candice & Ivan hadn’t been part of it. I’m still amazed with everything you’ve done for us.  Looking forward to more successful surveys.

I wanted to say “thank you” for the wonderful support given to Crestview by the Polaris team during this time of transition. I would especially like to mention Melissa, Tim and Felicia for their guidance, instruction, and availability. They take the time to check on us regularly and are always responsive in a timely manner when I reach out via phone or email.

“Polaris Pharmacy has been a leader in Pharmacy Services for my nursing centers.  They provide great support and timely replies to requests for medication orders.  The automated system is easy to use.  It generates helpful reports for DON’s and Administrators to review provider practices, medication costs, GDR’s and the like.  The assigned Pharmacist is great to work with and the support staff are very professional.  I would highly recommend this company for Pharmaceutical support.”

Polaris provides excellent customer service!  Many of the staff help us with billing questions, communication questions, etc.  Recently we added reports to help us manage our operation and Polaris provided invaluable education to know what to do with the reports and how to expedite our work.  I am very excited to get started with PolarisDirect and with PolarisPrescribe for our providers.  Their technology is impressive and I think this kind of personal attention is what makes Polaris a great partner.  Thank you for all you do!

Polaris has been a true partner with our facility! They have helped us to focus on our processes and are constantly finding ways to improve our pharmacy services each day.  We are lucky to have such a committed partnership with Polaris as our pharmacy provider.  Polaris’ customer service is second to none.  We are working together during this very difficult time to make our residents, our customers, happy with their overall care.  We could not accomplish that without Polaris.  Thank you so much for what you do every day for our residents!

“Polaris delivers the right medication on time and they also provide so many other value-added services from education to survey support. They are there when we need them, making sure our facilities are taken care of.”

“Orchid Cove Health Group has a great partnership with Polaris Pharmacy due to their dedication to quality customer service at both the corporate level as well as the facility level. Their focus on quality is evident in all aspects of their company. Working with a partner that has the same goal of ensuring the highest level of care for our residents has proven to be an outstanding experience.”

“Pharmacy is the last thing I worry about as a customer of Polaris.  They are so responsive to our needs and go above and beyond to provide us the support, education, and cost containment options that we need.”