POLARIS PHARMACY SERVICES Learn More We are a long-term & post-acute care pharmacy dedicated to being your partner in care. POLARIS SOLUTIONS Learn More We offer a variety of technology-based solutions designed to keep you connected and up to date on pharmacy information, enhance clinical services, and seamlessly incorporate pharmacy functions into your daily routine. WHY POLARIS? Learn More We strive to be your partner in care. What sets us apart from the rest? We offer services and support to help your facility take care of what matters most, the patient.

CARES provides enhanced clinical services for the purpose of minimizing pharmacy costs and maximizing facility reimbursement while improving clinical outcomes.


  • Admissions Assessment
  • PDPM Clinical Assessment
  • Nursing Informatics
  • Pharmacy Informatics
  • Pharmacogenomics
  • Clinical Programs
  • Formulary Management
  • Medical Director Consulting


  • Pharmacy Alert Dashboard
  • Manage Drug Quotes
  • Manage Invoices
  • Process Returns
  • Report Subscription
  • Access Resources
  • Order Tracking

PolarisConnect, our client web portal, provides streamlined information and tools to help manage what is most important. Register or schedule a training today!

PolarisToGo is a web-based medication discharge program. Ask us how we can help prevent re-hospitalizations.


  • The number one contributing factor for hospital re-admissions is due to medication non-compliance.


  • Medication Discharge Program
  • Electronic Submissions
  • Follow up on days 2, 7, & 21


  • Realtime alerts & notifications
  • Resolve issues without faxing
  • Prescriber Access

PolarisDirect is a HIPAA Compliant Communication platform available from any device. Request access today!

PolarisPrescribe is an orders module within PolarisDirect that facilitates controlled substance ordering via a mobile device.


  • Register for a PolarisDirect user account
  • Request access
  • Prescribe!


Contact your Nurse Consultant


Sign up to receive email notifications


Available on PolarisConnect


Annual Symposium

Education available at the facility, via webinars, or on our online portal. Contact us today!



Our dedicated team of compassionate pharmacists and technicians are here to ensure that your medications are filled accurately, timely, and with urgency.


Local and independently owned

No Corporate maze

Talk to people who care


Formulary Management

Prior Authorization Department

Covered Alternatives

Dedicated Clinical Team


We take the time to listen to your specific needs, helping you to manage your financial and regulatory challenges while providing personal service that is catered to your staff and facility with a focus on resident care.


Through our Formulary Management program, we review medication orders and when appropriate, we automatically interchange to a lower cost and/or more clinically appropriate drug in the same therapeutic class. Unlike simply changing from brand name to generic, we work hand in hand with the prescriber to focus on multiple benefits, including not only cost and clinical efficiency but also administration and safety.


Insurance companies often have their own list of preferred medications and may also have additional rules in place that must be met before they will cover certain medications. In these cases, we work with the insurance company to determine covered alternatives to recommend to the prescriber.


Sometimes an insurance company may require specific information before they will approve reimbursement of a medication. This is known as a Prior Authorization (PA).  We work to provide the insurance company with the proper paperwork in a timely manner allowing you to spend less time managing paperwork and more time caring for your patients.


Our dedicated clinical team is comprised of Consultant Pharmacists that enhance the quality of care for your residents, Nurse Consultants that help prepare your team with survey preparation and on-site support for annual survey, and Customer Care Representatives that serve as your main point of contact for all facility needs.


  • Medication Regimen Review
  • Recommendations
  • Work With Prescribers
  • Qapi Regulatory Compliance
  • Psychotropic Utilizations
  • Survey Preparation & Support
  • Education


  • Med-Pass Observations
  • In-Services
  • Education
  • Survey Preparation & Support
  • On-Site Support


  • Single Point of Contact
  • PolarisConnect Portal Training
  • Focus Visits
  • Med Cart/Room Inspections
  • In-Services
  • Cycle Fill Check-Ins


Wonderful Support

I wanted to say “thank you” for the wonderful support given to Crestview by the Polaris team during this time of transition. I would especially like to mention Melissa, Tim and Felicia for their guidance, instruction, and availability. They take the time to check on us regularly and are always responsive in a timely manner when I reach out via phone or email.

Patrick McCool

Director of Nursing - Crestview Health & Rehab

A Leader in Pharmacy Services

“Polaris Pharmacy has been a leader in Pharmacy Services for my nursing centers.  They provide great support and timely replies to requests for medication orders.  The automated system is easy to use.  It generates helpful reports for DON’s and Administrators to review provider practices, medication costs, GDR’s and the like.  The assigned Pharmacist is great to work with and the support staff are very professional.  I would highly recommend this company for Pharmaceutical support.”

Karen Wilhelm

Regional Director Clinical Services - Accordius Health

Excellent Customer Service

Polaris provides excellent customer service!  Many of the staff help us with billing questions, communication questions, etc.  Recently we added reports to help us manage our operation and Polaris provided invaluable education to know what to do with the reports and how to expedite our work.  I am very excited to get started with PolarisDirect and with PolarisPrescribe for our providers.  Their technology is impressive and I think this kind of personal attention is what makes Polaris a great partner.  Thank you for all you do!

Mandy Cochran

Administrator - Condor Health Anderson

A True Partner

Polaris has been a true partner with our facility! They have helped us to focus on our processes and are constantly finding ways to improve our pharmacy services each day.  We are lucky to have such a committed partnership with Polaris as our pharmacy provider.  Polaris’ customer service is second to none.  We are working together during this very difficult time to make our residents, our customers, happy with their overall care.  We could not accomplish that without Polaris.  Thank you so much for what you do every day for our residents!

Jason Gumm

Administrator - Barren County Nursing & Rehab

Value Added Services

“Polaris delivers the right medication on time and they also provide so many other value-added services from education to survey support. They are there when we need them, making sure our facilities are taken care of.”

Alex Terentev

Chief Operating Officer - Lilac Health Group

Dedication to Quality

“Orchid Cove Health Group has a great partnership with Polaris Pharmacy due to their dedication to quality customer service at both the corporate level as well as the facility level. Their focus on quality is evident in all aspects of their company. Working with a partner that has the same goal of ensuring the highest level of care for our residents has proven to be an outstanding experience.”

Karen Barker Robbins

VP of Clinical Services – Orchid Cove Health Group

Above and Beyond

“Pharmacy is the last thing I worry about as a customer of Polaris.  They are so responsive to our needs and go above and beyond to provide us the support, education, and cost containment options that we need.”

Jennifer Searl-Palleschi

Chief Operating Officer – Orchid Cove Health Group

Great Support

“Polaris will “fill” all of your pharmacy needs, the right med delivered on time with all of the support you need to care for your residents.”

Loraine Salamone

Vice President, Clinical Services - Care Strong Management



2900 NW 60th Street
Fort Lauderdale, FL 33309
(800) 589-9747
(866) 434-0334

States Serviced – FL


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Tampa, FL 33610
(877) 891-0005
(877) 891-0006

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9131 General Court
Plymouth, MI 48170
(888) 888-9240
(888) 952-2552

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4220 Park Glen Rd
St Louis Park, MN 55416
(888) 888-7109
(877) 834-0488

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3300 Monroe Road, Unit E
Charlotte, NC 28205
(800) 589-5737
(855) 245-6890

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9113 Liberty Road
Randallstown, MD 21133
(888) 888-5382
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7005 West Belt Dr, Suite 102
Nashville, TN 37209
(888) 888-3259
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2000 Clairton Rd
West Mifflin, PA 15122
(412) 655-2151
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1140 McDermott Drive Suite 104
WestChester, PA 19380
(877) 582-7469
(610) 696-7100

States Serviced – PA, MD



Our Company leadership is built on over 60 years of long-term care pharmacy experience. We realize there is a need for personalized service and quality healthcare. Our mission is to provide you with exceptional service at an excellent value. We are local and independently owned which allows us to make decisions swiftly without having to answer to shareholders.

David Rombro, RPh.

Chief Executive Officer

Steve Baker, RPh.

Chief Operating Officer

Todd Zisek, RPh.

Executive VP of Operations

Robert Meyer

Chief Financial Officer

Jeremy Eisenberger

Vice President of Business Operations

Lisa K.Shelton, MS, RPh, CPh, FASCP

VP of Clinical Services

Our Services

To inquire about our services please contact us below:


Want to join our team! See our open positions: Here

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