CARES provides enhanced clinical services for the purpose of minimizing pharmacy costs and maximizing facility reimbursement while improving clinical outcomes.
MENU OF SERVICES
- Admissions Assessment
- PDPM Clinical Assessment
- Nursing Informatics
- Pharmacy Informatics
- Pharmacogenomics
- Clinical Programs
- Formulary Management
- Medical Director Consulting
PROGRAM FEATURES
- Pharmacy Alert Dashboard
- Manage Drug Quotes
- Manage Invoices
- Process Returns
- Report Subscription
- Access Resources
- Order Tracking
PolarisConnect, our client web portal, provides streamlined information and tools to help manage what is most important. Register or schedule a training today!
Prevent re-admissions with Polaris at Home. From our web-based medication discharge program to medication management tools, patients can maintain medication compliance with our menu of services.
PREVENT RE-ADMISSIONS
- The number one contributing factor for hospital re-admissions is due to medication non-compliance.
PROGRAM FEATURES
- Web-based medication discharge program
- Medication Therapy Management
- Follow Up
PROGRAM FEATURES
- Realtime alerts & notifications
- Resolve issues without faxing
- Prescriber Access
PolarisDirect is a HIPAA Compliant Communication platform available from any device. Request access today!
PolarisPrescribe is an orders module within PolarisDirect that facilitates controlled substance ordering via a mobile device.
ACCESS IN 3 EASY STEPS
- Register for a PolarisDirect user account
- Request access
- Prescribe!
FACILITY
Contact your Nurse Consultant
WEBINARS
Sign up to receive email notifications
ONLINE PORTAL
Available on PolarisConnect
CEUs
Annual Symposium
Education available at the facility, via webinars, or on our online portal. Contact us today!
WE CARE
Our dedicated team of compassionate pharmacists and technicians are here to ensure that your medications are filled accurately, timely, and with urgency.
REAL PEOPLE
Local and independently owned
No Corporate maze
Talk to people who care
COST CONTAINMENT
Formulary Management
Prior Authorization Department
Covered Alternatives
Dedicated Clinical Team
COST CONTAINMENT
We take the time to listen to your specific needs, helping you to manage your financial and regulatory challenges while providing personal service that is catered to your staff and facility with a focus on resident care.
DEDICATED CLINICAL TEAM
Our dedicated clinical team is comprised of Consultant Pharmacists that enhance the quality of care for your residents, Nurse Consultants that help prepare your team with survey preparation and on-site support for annual survey, and Customer Care Representatives that serve as your main point of contact for all facility needs.
CONSULTANT PHARMACISTS
- Medication Regimen Review
- Recommendations
- Work With Prescribers
- Qapi Regulatory Compliance
- Psychotropic Utilizations
- Survey Preparation & Support
- Education
NURSE CONSULTANTS
- Med-Pass Observations
- In-Services
- Education
- Survey Preparation & Support
- On-Site Support
CUSTOMER CARE REPRESENTATIVES
- Single Point of Contact
- PolarisConnect Portal Training
- Focus Visits
- Med Cart/Room Inspections
- In-Services
- Cycle Fill Check-Ins
TESTIMONIALS
Great Support
I just wanted to thank Polaris for all the support before and during the survey. I can honestly say this is the first survey out of 50 plus surveys that I had this much support and guidance. Our survey wouldn’t have been this good if Candice & Ivan hadn’t been part of it. I’m still amazed with everything you’ve done for us. Looking forward to more successful surveys.
Ana Carian
Wonderful Support
I wanted to say “thank you” for the wonderful support given to Crestview by the Polaris team during this time of transition. I would especially like to mention Melissa, Tim and Felicia for their guidance, instruction, and availability. They take the time to check on us regularly and are always responsive in a timely manner when I reach out via phone or email.
Patrick McCool
A Leader in Pharmacy Services
“Polaris Pharmacy has been a leader in Pharmacy Services for my nursing centers. They provide great support and timely replies to requests for medication orders. The automated system is easy to use. It generates helpful reports for DON’s and Administrators to review provider practices, medication costs, GDR’s and the like. The assigned Pharmacist is great to work with and the support staff are very professional. I would highly recommend this company for Pharmaceutical support.”
Karen Wilhelm
Excellent Customer Service
Polaris provides excellent customer service! Many of the staff help us with billing questions, communication questions, etc. Recently we added reports to help us manage our operation and Polaris provided invaluable education to know what to do with the reports and how to expedite our work. I am very excited to get started with PolarisDirect and with PolarisPrescribe for our providers. Their technology is impressive and I think this kind of personal attention is what makes Polaris a great partner. Thank you for all you do!
Mandy Cochran
A True Partner
Polaris has been a true partner with our facility! They have helped us to focus on our processes and are constantly finding ways to improve our pharmacy services each day. We are lucky to have such a committed partnership with Polaris as our pharmacy provider. Polaris’ customer service is second to none. We are working together during this very difficult time to make our residents, our customers, happy with their overall care. We could not accomplish that without Polaris. Thank you so much for what you do every day for our residents!
Jason Gumm
Value Added Services
“Polaris delivers the right medication on time and they also provide so many other value-added services from education to survey support. They are there when we need them, making sure our facilities are taken care of.”
Alex Terentev
Dedication to Quality
“Orchid Cove Health Group has a great partnership with Polaris Pharmacy due to their dedication to quality customer service at both the corporate level as well as the facility level. Their focus on quality is evident in all aspects of their company. Working with a partner that has the same goal of ensuring the highest level of care for our residents has proven to be an outstanding experience.”
Karen Barker Robbins
Above and Beyond
“Pharmacy is the last thing I worry about as a customer of Polaris. They are so responsive to our needs and go above and beyond to provide us the support, education, and cost containment options that we need.”
Jennifer Searl-Palleschi
PHARMACY LOCATIONS
FORT-LAUDERDALE, FL
2900 NW 60th Street
Fort Lauderdale, FL 33309
(800) 589-9747
(866) 434-0334
States Serviced – FL
TAMPA, FL
5908 Hampton Oaks Pkwy, STE N
Tampa, FL 33610
(877) 891-0005
(877) 891-0006
States Serviced – FL
PLYMOUTH, MI
9131 General Court
Plymouth, MI 48170
(888) 888-9240
(888) 952-2552
States Serviced – MI, OH
ST LOUIS PARK, MN
4220 Park Glen Rd
St Louis Park, MN 55416
(888) 888-7109
(877) 834-0488
States Serviced – MN, WI
CHARLOTTE, NC
3300 Monroe Road, Unit E
Charlotte, NC 28205
(800) 589-5737
(855) 245-6890
States Serviced – NC, SC, GA, VA, TN
WINDSOR MILL, MD
7200 Rutherford Road, Suite 170
Windsor Mill, MD 21244
(888) 888-5382
(800) 684-6889
States Serviced – MD, DC, VA, PA
NASHVILLE, TN
7005 Westbelt Dr, Suite 102
Nashville, TN 37209
(888) 888-3259
(629) 600-0301
States Serviced – TN, KY, AL
PITTSBURGH, PA
2000 Clairton Rd
West Mifflin, PA 15122
(412) 655-2151
(412) 655-3635
States Serviced – PA, OH, WV
PHILADELPHIA, PA
1140 McDermott Drive Suite 104
WestChester, PA 19380
(877) 582-7469
(215) 867-6985
States Serviced – PA, MD
LOS ANGELES, CA
760 Arrow Grand Circle
Covina, CA 91722
(866) 463-3757
(877) 363-3757
States Serviced – CA
LIVERMORE, CA
335 Lindbergh Avenue
Livermore, CA 94551
(888) 222-8405
(866) 530-2069
States Serviced – CA
SAN DIEGO, CA
13320 Evening Creek Drive South, Suite 109
San Diego, CA 92128
(833) 668-1736
(833) 331-0228
States Serviced – CA
SAN DIEGO, CA
3821 Calle Fortunada Suite D
San Diego, CA 92123
(619) 878-6188
(619) 795-0716
States Serviced – CA
NORFOLK, VA
5375 B Henneman Drive
Norfolk, VA 23513
(800) 852-2329
(888) 303-0930
States Serviced – VA
BALDWIN PARK, CA
410 Cloverleaf Drive
Baldwin Park, CA 91706
(800) 540-4700
(800) 540-3400
States Serviced – CA
WARRINGTON, PA
125 Titus Avenue
Warrington, PA 18976
(267) 487-8900
(267) 487-8960
States Serviced – PA
AREAS SERVICED
LEADERSHIP
Our Company leadership is built on over 60 years of long-term care pharmacy experience. We realize there is a need for personalized service and quality healthcare. Our mission is to provide you with exceptional service at an excellent value. We are local and independently owned which allows us to make decisions swiftly without having to answer to shareholders.
David Rombro, RPh.
Chief Executive Officer
Steve Baker, RPh.
Chief Operating Officer
Todd Zisek, RPh.
Executive VP of Operations
Robert Meyer
Chief Financial Officer
Jeremy Eisenberger
Vice President of Business Operations
